Advantages and disadvantages of product coupons

See the math article referenced under Tips. May not be sustainable as a promotional strategy — customers may only buy the discounted item and never buy anything else. Cannibalization of existing revenue.

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In other words, you may be giving a discount to people who would have bought at full price anyway. For example, loyal customers who feel they should get some kind of reward, rather than only catering to new customers. May lessen the perceived value or quality of the item being offered, especially when it comes to products or services people value based on their price, for example wine.

Potential negative impact on brand image — could make you look cheap, especially if you have a luxury brand or are discounting items no one would want anyway. Customers may get used to waiting for deals, rather than paying full price. Discounted customers may crowd out your regulars if you have fixed capacity. Discounts are the Last Promotional Tool, Not the First Competing on the real value you provide is always better than competing on price. Understand your profit margin on an item before you decide on the discount amount; be sure to include overhead in your calculation.

That may work great for supermarkets, because they expect the buyer to purchase a shopping cart full of items at the regular price. You may not be able to afford that luxury. Will they find it valuable? Will they buy more than the discounted item? Will they come back again after the initial purchase without the discount incentive? Will they think less of your business because of it? Assess the impact on your regular business and customers. In other words, one month free phone service is pretty insignificant compared to the long-term expense.

Similarly, consider the impact of the percentage discount on an item, i. Ideally, the perceived value should exceed the actual cost to you of providing the discount. But small-business owners aren't either, and they're the ones who must find the balancing point between deals good enough to lure customers in, and deals so good they make customers rethink their idea of fair value.

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A good example of this could be housecleaning, where the first cleaning is more costly, but return touch-up visits require less work. If you like this article, you'll love our latest ebook for creating high converting websites, Homepage Homeruns. See if your site is hitting a home run with our free website scorecard. We know a lot about building websites and the tools to create them. And consumers are following their advice. According to him, coupon redemption volume continued to show a marked increase in the first half of Coupons offer instantly redeemable savings on certain products.

That means that consumers get an instant reduction on the price at the point of purchase. They walk away from the store with the satisfaction that they have saved money. He transformed Coca-Cola from an insignificant tonic into a profitable business by using innovative advertising techniques. Coca-Cola Coupon : Believed to be the first coupon ever, this ticket for a free glass of Coca-Cola was first distributed in to help promote the drink. By , the company had redeemed 8.

Coupons were mailed to potential customers and placed in magazines. The company gave soda fountains free syrup to cover the costs of the free drinks. It is estimated that between and one in nine Americans had received a free Coca-Cola, altogether totaling 8,, free drinks. Why would a company let consumers walk away paying less for their product than the displayed price? Peer pressure may be one reason. Coupons are an inexpensive form of marketing.

Due to this fact, almost half of all retailers say that they use some type of coupon program. You want them to notice your brand. Well-designed coupon programs accomplish that goal. In addition, retailers will benefit from such programs as it will drive traffic to their store. Coupons, though, can have both advantages and disadvantages.

The optimal scenario for marketers is that coupons create brand awareness without consumers using the coupon. In fact most coupons are never redeemed. This makes marketers happy as there is no reduction in revenue. A reduction of revenue, however, is just one of the disadvantages of a coupon program. Others include:. You probably run across coupons on a daily basis. A product that you buy may actually have a coupon on the package or you might go shopping and be happily surprised to find a pad on the shelf containing product coupons.

Creating Effective CouponsEven though marketers may be happy to not have coupons redeemed, that is not the objective of issuing coupons.

You do want to lure consumers to redeem the coupon. To accomplish that goal coupons must be created with clear, precise text that shows the:. You will not be able to judge the effectiveness of your coupon campaign without testing and measuring it. Tracking codes let retailers know not only who redeemed the coupons, but also where the coupons were found.

This data can help you decide which coupon is best for your target audience. A rebate is an amount paid by way of reduction, return, or refund on what has already been paid or contributed. A rebate is an amount paid, by way of reduction, return, or refund on what has already been paid or contributed.

It one of the sales incentives promotion marketers use to supplement product sales. Rebates are offered by either the retailer or the manufacturer of the chosen product.

Coupons in a Digital World: Gaining the Benefits Without the Risks

Large stores often work in conjunction with manufacturers, usually requiring two or even three separate rebates for each item. Manufacturer rebates are sometimes valid only at a single store. Rebate forms and special receipts are sometimes printed by the cash register at time of purchase on a separate receipt, or available online for download. In some cases, the rebate is available immediately, in which case it is referred to as an instant rebate.

Some rebate programs offer several payout options to consumers, including a paper check, a prepaid card that can be spent immediately without a trip to the bank or even PayPal payout. Rebates are heavily used for advertised sales in retail stores in the United States. In the UK, rebates are less common, with manufacturers and retailers preferring to give discounts at the point-of-sale rather than requiring mail-in or coupons. Beer Rebate : Unlike coupons, customers must mail the rebate to the manufacturer to get their money back. Rebates may seem to offer customers lower pricing.

Deal hunter sites frequently tout the benefits of rebates in making technology affordable. Still, rebates take a certain amount of time and effort from the consumer — figuring out the rules, filling out the forms, preparing and dropping off the mailing, cashing in the check, keeping track of the paperwork while this is being done. Chances of rebate mailing being lost or failing some criteria may further reduce the expected return on this effort.