To talk to the support team, click on Contact Us By Phone on the contact page. Note that links to self-help articles are also on the contact page. Your subscription plan automatically renews.
Charges are according to your chosen payment method at then-current rates. Certain fees and taxes may apply. To cancel your subscription, call Search Search for:. Extension Stores Blog.
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Doing so gives you lots of perks. How do complimentary tickets to sporting events and invitations to exclusive events sound? You also get personalized communications about your programming and a printable channel guide. Scroll down the Our Packages page for more specialized options. A La Carte packages let you choose 50 or channels. Once you are speaking to a rep in the retention department, it's time to ask for the discount.
You can start by letting them know how much you love SiriusXM and would like to continue your subscription, but that you don't think you can swing the price. The rep will likely offer you several offers after you mention that you won't pay the advertised price. Don't make the mistake of jumping on the first offer sent your way.
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Instead, keep putting them off by declining the offers. The first offer is usually for a full-year subscription. Make sure you are quickly able to do the math when they throw numbers at you. When you divide it out by month, you'll likely see that it's only a few dollars less per month. You can do better. The rep will likely then offer you a flat fee for six months, which may come out to a little cheaper than the month package, but it's still not their lowest offer.
This is usually the rock-bottom offer SiriusXM can offer.
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While the steps sound easy, you may come across a less than willing agent. It's important to stand your ground.
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You should give up on the request if it's not going your way. This doesn't mean you'll have to give up your SiriusXM, though. You'll just need to try again. After you hang up with the agent, wait a few minutes and call again. Chances are that you will get another agent this time.
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You can repeat the steps above with a new agent. If you are still unsuccessful, go ahead and cancel the service. We know this isn't what you wanted, but there's a method to the madness. Once you cancel the service, you will likely receive offers to become a member again. These offers may be lower than the offers the agent provided you when you called to cancel. Once you receive an offer that is low enough for you, sign up for the subscription again.
Know Your Expiration Date Make sure you note the expiration date of your offer. If you don't, your subscription will renew at the current price, which will likely be much higher than what you pay.
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We suggest setting an alert in your smartphone and marking it on your calendar. You'll want to get back in touch with SiriusXM before this date to negotiate your contract again. You'll use the same steps. If they won't provide you with a savings, cancel the service and wait for the new offers to come in the mail.
You can call the billing department and ask that they remove your card on file after your subscription is active. Consumers may also purchase portable satellite radios or receivers if they need to preserve the data usage or battery life of their cellphones. Sirius subscribers pay a monthly fee in exchange for the service.
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The devices are available for truck, boat, RV and even aircraft, and consumers enjoy access to premium traffic and weather information. Their exclusive content covers almost all genres and interests, so most consumers are able to find channels that appeal to them.