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Most cable subscribers think they are stuck paying the higher monthly subscriber fees.

Many residents will just switch cable providers when they receive the next promotion in the mail from a competitor. In many cases, the easiest way to lower your cable bill is to just call the phone number on the Comcast or Time Warner mailed. Though, most representatives will tell you tales like:. The truth is, most installations do not go as smooth! Here are some problems I have heard from my family and friends:.

There is a much easier way! In the past, companies like Time Warner Cable would try offering you a less than generous promotion just before your promotion expires. The cancellations team has been trained to deal with all serious matters. Priority number one is not lose a paying customer! The most concerning call is when the subscriber is directly quoting a promotion at hand and threatening to switch immediately.

The customer is looking for the following:. Added services include:. It takes a few years to recoup expenses like the newly installed equipment and cost of the installer.

Though there are several factors that can weigh on your level of discount and price negotiation. Or should you call afterward your promotion expires for a more generous deal when you can cut services immediately? Surprisingly, it depends! But, surprisingly this year, I lost track of the exact date my contract expired. But, out of curiosity, why do you ask?

This new deal is locked in for another year. He also gave me 6-months of Showtime. Though, based on history, I think I got lucky this year with the right representative.

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It was a very quick and pleasant experience. Even lower than her prior deal. Too late! Of course, I told them switching to a new cable provider sounds easier than it is. Switching to Comcast landed up being different technician visits over a couple months.

Your time must be worth something? Think about different installation visits. Each visit can range from hours plus pre-wait time. It depends on what motivates you more, time or money? Do your research ahead of time. They use cookies to track customers. Remember, the final agreement will require a one-year contract from the date agreed upon. You want the customer retention center because they have access to special deals and the best options. The general customer service representative does not the ability to the same promotions.

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Always be extremely polite and gracious. Can I ask why you are inquiring?

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• Check out the new tiers, pricing for Spectrum, formerly Time Warner Cable – Orange County Register.
• AT&T Coupon Code, Promo Deals Updated Oct 12222.

Now, you can read-off all the promotions being sent to your house or their cable tv deals from their websites. I wanted to call you first to make sure my contract expired before I call Comcast. Is there anything you can do to help me reduce my monthly bill? My bill is way too high compared to Comcast. I cannot afford to keep paying my current payment and looking at solutions.

The rep will most likely counter with a bit more savings. Instead of more cost savings, ask for more services.

When it seems like they are stuck on price, you should push for ancillary features, like faster Internet speed. Review your bill before ending the call. Keep in mind that when your monthly basic bill goes down, so do the taxes you pay as a percentage of your bill. You will be redirected back to your article in seconds. Popular on Variety. Close Menu. Variety Intelligence Platform. Variety Mobile Logo. Premier Logo Created with Sketch. Login Follow Us. Please fill out this field with valid email address.

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