Jax Wax of Arizona 5. Jagged Extreme 5. Write a review. Reviews Google Reviews Sort By: 5 results available. Bryan Dietterich on Facebook. This was the most frustrating buying experience. All started when I called about the wheels I wanted to purchase that was on their website, I called to confirm they are in stock ready to ship before making the purchase and was told yes they are. So I made the purchase for the Volk Racing wheels online as directed by the lady I spoke with.
They are hard to find wheels so I acc They are hard to find wheels so I accepted the offer for the bronze wheels thinking I could possibly get them powder coated black and ended changing my mind after finally receiving them. The wheels were never even pulled out of the original box.
I shipped back the wheels the same day , UPS had make several attempts to deliver. They received the wheels and I tried to call them about the refund and all the lady could do is make comments about some light damage on the boxes as if she was trying to find any excuse not to accept the return, then goes on to argue with me about when the wheels were delivered when I have a tracking number with a time stamp on it.
She said Matt will call me later that day, I waited all day; Nothing.
It takes 1 minute to issue a refund on PayPal. If anyone wants to buy any JDM wheels or products I would highly recommend going to showstoppers instead. Featured content Bad customer experience killed the taxicab.
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First time ordering with them and they did not disappoint. I called to see if they had the exhaust I wanted, they had it and then had it at my door in 3 days!
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I am more than happy to see my product arrive so fast. Thanks you guys! Will be back to buy more awesome parts! Excellent Customer Service and Communication, Matt was able to answer all my questions and concerns. No sure who the people below called or emailed, but i was able to contact them with no trouble. These are JDM parts and not readily available. All special orders and custom orders will be processed in the most timely and efficient manner possible. However, ICB Motorsport will not be held responsible for delays above and beyond its control.
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No cancellations, refunds, or exchanges on the pre-order, special order or customer order items. These items are sold as is. Therefore, ICB Motorsport is not responsible if your car is inoperable due to sending us the part for warranty claim. Returns will be refused without an RMA number.
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You can request an RA number by sending us an e-mail to help icbmotorsport. Return will be refused without an RMA. All packaging, documentation, warranty cards, instructions, hardware and etc MUST also be returned, and are not damaged and does not have missing parts. Insure the returned parts for it's full value to protect yourself against loss with the carrier.
If we did not refuse at the time of delivery, your credit card will be charge for the shipping charges based on which carrier and which service utilized. Note any irregularities or damage on the freight receipt. If the package is in good condition, open it immediately and check for hidden damages as cardboard will bounce back even something heavy and hard shit it.
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Check your invoice for backordered items. Backorder parts will come in a separate box. Inspect packing list with the products shipped. Notify Icb Motorsport within 24 hours. Ordering with Icbmotorsport.